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Refund Policy

1. Introduction

Thank you for choosing CIM DESIGN SOLUTION. We strive to provide high-quality courses and excellent service. This Refund and Cancellation Policy outlines the terms and conditions for requesting refunds and cancellations. By purchasing a course from our website cimdesignsolution.co.in, you agree to the terms of this policy.

2. Refund Policy

  • Eligibility for Refunds: You are eligible for a refund if you request it within 3 days of your purchase. To be eligible, you must have completed less than 10% of the course content.
  • Non-Refundable Courses: Some courses may be non-refundable due to their nature or special promotions. These will be clearly marked as non-refundable on the course description page.
  • How to Request a Refund: To request a refund, please contact our support team at [Your Email Address] with your order details and reason for the refund. We will process your request and notify you of the status.
  • Refund Processing Time: Refunds will be processed within 3-5 business days from the date your request is approved. The refund will be credited to the original payment method used at the time of purchase.
  • Partial Refunds: If you have used or accessed significant portions of the course, we may provide a partial refund based on the extent of use.
  • Demo Session: The fee for the demo session is non-refundable.

3. Cancellation Policy

  • Course Cancellation by Us: We reserve the right to cancel a course if there are insufficient enrolments or for other reasons. In such cases, you will receive a full refund or the option to transfer to another course.
  • Cancellation by You: If you wish to cancel your enrolments in a course, please contact us as soon as possible. Cancellation requests made within 3 days of purchase may be eligible for a refund according to our Refund Policy.
  • No-Show Policy: If you fail to attend a live session or course without prior notice, you will not be eligible for a refund or rescheduling.

4. Requesting a Refund or Cancellation

To request a refund or cancellation, please contact our support team at infocimdesign@gmail.com with the following information:

  • Your name
  • Order number or receipt number
  • Course title
  • Reason for the refund or cancellation request

5. Changes to This Policy

We may update this Refund and Cancellation Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes. Your continued use of our services after any modifications indicates your acceptance of the updated policy.

6. Contact Us

If you have any questions or concerns about this Refund and Cancellation Policy, please contact us at:

CIM DESIGN SOLUTION
infocimdesign@gmail.com
8486906046